Workflow Crm Sync Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect the following:

Personal Information:

• Your name, email address, phone number, and mailing address
• Billing details when you request a quote or purchase a service
• Records and timestamps of the consent you give for each communication channel (SMS, email, etc.)

Non-Personal Information:

• Device details such as IP address, browser type, and operating system
• How you navigate and use our website (analytics)
• Cookies and comparable technologies

Customer Communication:

• Questions, inquiries, and service requests you send us
• Scheduling details and preferences
• Your service history and any feedback you provide

2. How We Use Your Information

We use the information we collect to:

• Deliver, maintain, and improve our services
• Process payments and transactions
• Respond to your inquiries and keep you informed about appointments, updates, and offers you have agreed to receive
• Improve how our website works and how you experience it
• Protect against fraud and keep our systems secure
• Keep an accurate record of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

When you opt in to our SMS program, you agree to receive text messages from Workflow Crm Sync related to our services, including account notifications, onboarding and setup updates, and customer support follow-ups, customer support, and important updates.

Opt-In & Consent:

• We only send text messages to people who have explicitly opted in
• Every opt-in is recorded with a timestamp
• We follow the Telephone Consumer Protection Act (TCPA) and all other applicable laws

Opt-Out Instructions:

• Reply "STOP" at any time to cancel SMS notifications
• You will receive one final message confirming the opt-out, and no further messages will be sent unless you opt in again
• Opt-out requests take effect immediately

Message Frequency & Content:

• Message frequency varies based on your interactions with us
• Messages relate directly to the services you requested
• Promotional messages are only sent if you have given separate, specific consent

Help & Support:

• Reply "HELP" for assistance, or email us at [email protected]
• Support is available during regular business hours

Carrier Information:

• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information only with:

Service Providers:

• Vendors that help us operate our business (for example, payment processing or scheduling)
• SMS aggregators and providers, solely to deliver the messages you agreed to receive
• Every service provider is contractually required to keep your information confidential and secure

Legal Compliance:

• When required by law or legal process, or to protect our rights
• In response to valid requests from law enforcement or courts

Business Transfers:

• In connection with a merger, acquisition, or sale of assets
• In that case, your information remains protected under this policy

5. Data Security

We use reasonable safeguards to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication
• Regular security reviews and updates
• Data-protection training for our staff
• Breach-notification procedures that follow applicable law
• Secure backups and disaster-recovery planning

No method of transmitting or storing data over the internet is completely secure. We use commercially reasonable measures to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand site traffic and how visitors use the site
• Remember your preferences
• Improve site functionality and your experience
• Measure how well our services perform

You can manage cookies in your browser settings. Turning cookies off may limit some features of our website.

7. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing emails using the "unsubscribe" link
• Opt out of SMS messages by replying "STOP"
• Ask how we process your data
• Withdraw your consent to future communications at any time
• File a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, contact us using the details in Section 10.

8. Third-Party Links

Our website may link to websites run by third parties. We are not responsible for their privacy practices and encourage you to read their policies. This policy covers only information collected by Workflow Crm Sync.

9. Changes to This Privacy Policy

We may update this policy from time to time. The current version, with its effective date, will always be available on our website. For significant changes, we will notify you by email or with a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Workflow Crm Sync
Via Broletto, 4, 20121 Milano MI, Italy
VAT (P.IVA): 12325670961
Phone: +1 833-363-1182
Email: [email protected]

By using our website and services, you consent to this Privacy Policy.